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SALES, PURCHASING & INVENTORY
End to End Set Up and Process Optimisation
 1Onion
offers a range of services to optimise the performance of the Operations
side of your business - Sales, Purchasing, Stock, Warehousing and on-going
provision of services to customers.
Our team have set up entire operations frameworks and reformed existing
ones, working in their own businesses and on behalf of clients.
1Onion will deliver increased sales, maximised purchasing efficiency,
optimised stock holding and shorter lead times by blending the latest
technology and methods with the existing strengths of your business.
In our experience, most SMEs have their own particular requirements
which need to be considered. We are continually aware of your organisation's
structure, way of working and culture when setting up or improving your
operations framework.
Our service comprises:
- The establishment of the operations functions, eg the set up of the
End to End Sales and Purchasing Processes, Warehousing
- Optimisation and improvement of pre-existing operations functions
Sales - End to End Set Up
1Onion will set up an infrastructure to generate leads from varied sources,
qualify them and handle them through each stage of the sales process.
When developing an effective Sales Operations capability, the 1Onion
team will work with you to:
-
 Devise a coherent and structured end to end sales process which maximizes
the use of your sales resource
- Select and configure a Customer Relationship Management software
system
- Manage the in-house telesales team or appoint an external
agency
- Provide training in sales, presentation and negotiation techniques
- Evaluate enquiries and determine which leads will translate into
sales and which may be just a waste of valuable time
- Motivate and incentivise your sales team
- Define the key selling points and develop sales tactics
- Design sales aids, telesales scripts, case studies and value added
tools for use by the sales team
- Implement effective lead qualification, prospect escalation
and sales pipeline tracking procedures
- Organise sales events - seminars and exhibitions
- Set up after sales account management to retain existing customers
and generate follow-on business
Purchasing and Inventory - End to End Set
Up
1Onion's team will assist you in:
 Opening of the supply channel - selection of suppliers, negotiation
of terms of business and determination of practical trading arrangements.- Warehouse organisation including Layout, Goods In, Goods Out, Goods
Return and drop-ship arrangements.
- Stock item management and tracing including product coding, categorisation,
description and pricing such as quantity breaks, factored pricing (per
crate, each etc), serial and batch number tracking methods
- Optimisation of stock holding purchase planning for season, location, etc
in order to shorten delivery times and reduce funds tied up in stock
- Organising and planning production and assembly procedures for basic
manufacturing resource planning and Bill of Materials with assemblies,
subassemblies and components
- Organisation of Customer Support Desk and After Sales Service and
Repairs Procedures
- Purchase Order Processing - the specification and set up of Request
to Purchase procedures and Purchase Authorisations systems
Optimising and Improving an Existing Operation
To improve your existing operation, reduce costs and lead times, 1Onion
will deliver a sound return on investment by:
 Evaluating the business processes and operations in your organisation- Highlighting where improvements can be made and where things are
best left unchanged
- Suggesting the appropriate use of new technology or equipment
(see ICT consultancy)
- Assessing the effects of changes in one department to other parts
of the organisation
- Identifying areas prone to error and ways to prevent mistakes occurring
in them
- Implementing routines and reports to satisfy statutory and management
reporting requirements
- Advising on contingency planning and ways of ensuring rapid recovery
in case of system failure
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